Survey templates people actually finish

Start from the decision you need to make, not the topic: an NPS survey tells you who would recommend you, while a churn survey tells you why someone already left. Pick the template closest to that decision, open it live to feel how it runs, then cut any question you won't act on. Shorter surveys get more honest answers, and the AI follow-up fills in the detail you trimmed.

127 templates

Gym satisfaction survey
Survey · Business15 questions~4 min
Rate the equipment, classes and staff, and catch members who are close to cancelling.
gym surveymember satisfactionfitness club feedback
Price sensitivity survey
Survey · Business11 questions~3 min
Four price-point questions in the Van Westendorp style, with value and context around them.
price sensitivityVan Westendorpwillingness to pay
Restaurant feedback survey
Survey · Business15 questions~4 min
Learn who your diners are, how each visit rated and what they want from the menu.
restaurant surveydiner surveymenu feedback
System usability survey
Survey · Business10 questions~3 min
A task check, ten standard usability statements and the moments people got stuck.
system usability scaleSUS questionnaireusability testing
Website questionnaire
Survey · Customer satisfaction10 questions~3 min
Find out what visitors came for, and where the site let them down.
website questionnairewebsite feedbackuser experience
Customer effort score survey
Survey · Customer satisfaction10 questions~3 min
One effort question, and a closer look at the steps that made it hard.
customer effort scoreCES surveysupport feedback
Customer service satisfaction survey
Survey · Customer satisfaction11 questions~3 min
Rate the help, then check whether the problem is actually solved.
customer service surveysupport satisfactionhelp desk feedback
Restaurant customer satisfaction survey
Survey · Customer satisfaction13 questions~3 min
Diners rate food, service and value, and unhappy guests reach the manager.
restaurant surveydiner feedbackcustomer satisfaction
Student satisfaction survey
Survey · Customer satisfaction13 questions~4 min
Teaching, resources, workload and support, from the students themselves.
student satisfaction surveycourse evaluationstudent feedback
Salon evaluation survey
Survey · Customer satisfaction12 questions~4 min
Hear how the appointment went, from consultation to the final look.
salon surveyhair salon feedbackbeauty salon
Event satisfaction survey
Survey · Customer satisfaction12 questions~3 min
What worked, what disappointed, and whether people will come back.
event satisfaction surveypost-event surveyattendee feedback
Resident satisfaction survey
Survey · Customer satisfaction13 questions~4 min
Housing and community services, rated by the people who live there.
resident satisfaction surveytenant surveyhousing feedback
Member satisfaction survey
Survey · Customer satisfaction13 questions~3 min
Find out what members value, and why some might not renew.
member satisfaction surveymembership surveyassociation feedback
CSAT survey
Survey · Customer satisfaction9 questions~3 min
Rate a specific interaction, and dig only where it went badly.
CSAT surveycustomer satisfaction scoresupport feedback
NPS survey
Survey · Customer success10 questions~2 min
Measure loyalty, then ask detractors, passives and promoters different things.
nps surveynet promoter scorecustomer loyalty
Customer development survey
Survey · Customer success11 questions~4 min
Understand a problem through people's real behaviour, before you build anything.
customer developmentproblem interviewcustomer discovery
Customer loyalty survey
Survey · Customer success10 questions~3 min
Learn what keeps customers coming back and what could pull them away.
customer loyaltyretention surveyrepeat customers
Customer needs survey
Survey · Customer success10 questions~3 min
Find out what customers are trying to achieve and what stands in their way.
customer needsneeds assessmentcustomer research
Help desk feedback survey
Survey · Customer success11 questions~4 min
Check whether a help desk request was understood, explained and actually fixed.
help desk surveyit support feedbackticket feedback
Hotel feedback survey
Survey · Customer success12 questions~4 min
Hear how a stay really went, from check-in to anything that went wrong.
hotel feedbackguest surveyhospitality
Service evaluation survey
Survey · Customer success10 questions~3 min
Evaluate a service against the job it was hired to do.
service evaluationservice qualityclient survey
Software customer satisfaction survey
Survey · Customer success12 questions~4 min
Measure how users feel about your software, and catch bugs and gaps along the way.
software satisfaction surveysaas csatuser feedback
Company satisfaction survey
Survey · Employee satisfaction12 questions~4 min
Learn how people feel about working here, and who might be thinking of leaving.
employee satisfaction surveycompany culturestaff survey
Employee onboarding survey
Survey · Employee satisfaction14 questions~4 min
Find out whether new starters got what they needed in their first weeks.
onboarding surveynew hire surveyemployee onboarding
IT satisfaction survey
Survey · Employee satisfaction10 questions~3 min
Find out how well everyday tech and IT support are working for your team.
it satisfaction surveyinternal it surveytech feedback
Employee pulse survey
Survey · Employee satisfaction11 questions~3 min
A short, repeatable check that follows up with the people who are struggling.
pulse surveyemployee engagementenps
Manager effectiveness survey
Survey · Evaluation12 questions~4 min
Hear from a team how their manager really supports them, one behaviour at a time.
manager effectiveness surveyupward feedbackmanager evaluation
Pre-event survey
Survey · Event12 questions~4 min
Find out what registered attendees want and need before the doors open.
pre-event surveyattendee surveyconference planning
Event evaluation survey
Survey · Event12 questions~4 min
Judge an event by whether it did its job for each group who came.
event evaluation surveypost-event surveyconference evaluation
Event questionnaire
Survey · Event16 questions~5 min
Collect the purpose, audience and practical needs of an event before anything is booked.
event questionnaireevent planning questionnaireevent brief
Event planning survey
Survey · Event11 questions~3 min
Ask the people you want in the room what would get them there, before you book anything.
event planning surveyevent interest surveyaudience research
Event feedback survey
Survey · Event11 questions~3 min
Rate the parts of an event separately, and dig in where the score was low.
event feedback surveypost-event surveyattendee feedback
Professional development feedback survey
Survey · Feedback12 questions~4 min
Check whether development support is useful, and what people need to put new skills to work.
professional development surveylearning and developmenttraining needs
Mobile app survey
Survey · Feedback12 questions~4 min
Learn how people use your app, where it frustrates them and what would make it more useful.
mobile app surveyapp feedbackin-app survey
Course feedback survey
Survey · Feedback11 questions~3 min
Hear how students found the content, teaching and workload, and what would help them learn.
course feedback surveystudent feedbackcourse evaluation
Sponsorship satisfaction survey
Survey · Feedback12 questions~4 min
Review the value sponsors received, and find out who is ready to renew.
sponsorship surveysponsor feedbackevent sponsor
Volunteer feedback survey
Survey · Feedback13 questions~4 min
Find out how volunteers experienced the day and what would make them come back.
volunteer feedback surveyvolunteer surveynonprofit
Brand awareness survey
Survey · Feedback10 questions~3 min
Find out who remembers your brand unprompted, who recognises it, and where they came across it.
brand awareness surveybrand recallbrand recognition
Management survey
Survey · Feedback10 questions~3 min
Hear how priorities, decisions, communication and support feel from inside the team.
management surveymanager feedbackteam survey
Post-training survey
Survey · Feedback13 questions~4 min
Find out what learners can actually use after training, and what might stop them.
post-training surveytraining evaluationtraining feedback
Exit interview survey
Survey · Feedback15 questions~3 min
Ask why someone is leaving in a way they can answer honestly.
exit interviewexit surveyemployee offboarding
Product feedback survey
Survey · Feedback13 questions~4 min
Learn what users rely on, what gets in their way and what they want next.
product feedback surveyuser feedbackfeature requests
Branding questionnaire
Survey · Feedback17 questions~5 min
Everything a designer needs to know about a business before brand work starts.
branding questionnairebrand discoverydesign brief
Cancellation survey
Survey · Feedback12 questions~3 min
Find out why people leave, and ask each of them the one follow-up that fits.
cancellation surveychurn surveyexit survey
Customer success story questionnaire
Survey · Feedback16 questions~5 min
Collect a customer's story in their own words, ready to shape into a case study.
customer success storycase study questionnairecustomer testimonial
Email design questionnaire
Survey · Feedback15 questions~5 min
Collect the audience, message, action and practical limits before designing an email.
email design questionnaireemail design briefnewsletter design
Lead generation survey
Survey · Feedback9 questions~3 min
Learn what potential buyers need, then invite the ones who want help to talk.
lead generation surveylead captureprospect research
SaaS onboarding survey
Survey · Feedback13 questions~4 min
Find out whether new users reached their first goal, and where setup stopped them.
saas onboarding surveyuser onboardingactivation
Client satisfaction survey
Survey · Feedback12 questions~4 min
Check in with ongoing clients on results, communication and whether they plan to stay.
client satisfaction surveyclient check-inaccount review
Communication survey
Survey · Feedback11 questions~4 min
Find out where information flows well at work, and where it gets lost.
communication surveyinternal communicationemployee survey
Employee benefits survey
Survey · Feedback11 questions~3 min
Learn which benefits people know about, use and value, and which ones they can't reach.
employee benefits surveybenefits feedbackhr survey
Healthcare employee satisfaction survey
Survey · Healthcare12 questions~4 min
Understand how healthcare staff experience their work, without collecting patient details.
healthcare employee surveynurse satisfaction surveyhospital staff survey
Competitor research survey
Survey · Market research14 questions~4 min
Find out who you were compared with, on what, and why the buyer went the way they did.
competitor researchwin loss surveycompetitive analysis
Personality questionnaire
Survey · Market research11 questions~4 min
Help people describe how they like to work, in their own words, as a start to a team conversation.
personality questionnaireworking styleteam building
Diet survey
Survey · Market research11 questions~4 min
Understand eating patterns, food choices and the practical barriers behind them.
diet surveyeating habits surveynutrition survey
Facebook survey
Survey · Market research10 questions~3 min
Learn why people follow your Page or Group and what would get them more involved.
facebook surveyfacebook group surveysocial media survey
Insurance questionnaire
Survey · Market research15 questions~4 min
Collect needs, current cover and priorities before an insurance review call.
insurance questionnaireinsurance needs assessmentinsurance intake
Customer loss survey
Survey · Marketing12 questions~4 min
Learn what changed for a customer who stopped buying, and how you compare with where they went.
customer loss surveylost customer surveylapsed customer survey
Customer retention survey
Survey · Marketing10 questions~3 min
Ask current customers what keeps them with you and what could change their mind.
customer retention surveyrenewal surveyat-risk customers
Fashion marketing questionnaire
Survey · Marketing12 questions~4 min
Understand your fashion customers' style, spending and what persuades them to buy.
fashion marketing questionnairefashion surveyclothing brand survey
Firmographics survey
Survey · Marketing12 questions~4 min
Profile the companies in your audience by size, sector, model and who makes buying decisions.
firmographics surveyfirmographic dataB2B survey
Food survey
Survey · Marketing10 questions~3 min
Learn what people like to eat, what they avoid and what they value when choosing food.
food surveyfood preferences surveymenu planning survey
Magazine reader survey
Survey · Marketing10 questions~3 min
Find out which sections readers value, which they skip and what would make them stay.
magazine reader surveyreader surveypublication feedback
Market segmentation survey
Survey · Marketing11 questions~3 min
Find meaningful groups in your audience based on needs and behaviour.
market segmentation surveycustomer segmentationneeds-based segmentation
Media usage survey
Survey · Marketing10 questions~3 min
Learn where your audience gets news and entertainment, and why they choose each channel.
media usage surveymedia consumption surveymedia habits
Meeting feedback survey
Survey · Marketing8 questions~3 min
Find out whether a meeting was worth it and what would make the next one better.
meeting feedback surveymeeting effectivenesspost-meeting survey
Mystery shopper survey
Survey · Marketing13 questions~4 min
Give mystery shoppers a clear, factual way to report each visit.
mystery shopper surveymystery shopping formstore audit
Newsletter feedback survey
Survey · Marketing9 questions~3 min
Find out whether your newsletter is useful and what would keep people reading.
newsletter feedback surveyemail newsletter surveysubscriber survey
Online community needs assessment survey
Survey · Marketing11 questions~3 min
Find out what members need before you plan the next event, channel or program.
community surveyneeds assessmentmember survey
Path to purchase survey
Survey · Marketing11 questions~4 min
Map the steps real customers took from first need to final purchase.
path to purchasecustomer journey surveybuyer journey
Phone survey
Survey · Marketing14 questions~4 min
An interviewer script for customer calls that logs outcomes, callbacks and answers.
phone surveytelephone survey scriptphone interview
Podcast survey
Survey · Marketing12 questions~4 min
Learn who your listeners are, how they listen and what they want next.
podcast surveylistener surveypodcast feedback
Presentation feedback survey
Survey · Marketing13 questions~4 min
Hear whether the audience could follow the talk and how the delivery landed.
presentation feedback surveyspeaker evaluationtalk feedback
Pricing survey
Survey · Marketing11 questions~3 min
Find out whether your price is clear, feels fair and holds up against the alternatives.
pricing surveypricing page feedbackvalue perception
Process improvement survey
Survey · Marketing12 questions~4 min
Find the friction in a workflow by asking the people who do the work.
process improvement surveyworkflow feedbackoperations survey
Program satisfaction survey
Survey · Marketing12 questions~4 min
Hear how participants found a program, including the ones who didn't finish.
program satisfaction surveyprogram evaluationparticipant feedback
Quality assurance survey
Survey · Marketing13 questions~4 min
Log each quality review the same way, from checks done to fixes assigned.
quality assurance surveyqa checklistquality review
Retrospective survey
Survey · Marketing11 questions~3 min
Collect everyone's view of a sprint or project before the retro meeting.
retrospective surveysprint retrospectiveretro questions
Skin care survey
Survey · Marketing13 questions~4 min
Learn how people care for their skin and what makes them choose a product.
skin care surveyskincare questionnairebeauty survey
Social media survey
Survey · Marketing12 questions~4 min
Learn where your audience spends time online and what they want to see from you there.
social media surveyaudience researchcontent preferences
Sustainability survey
Survey · Marketing12 questions~3 min
Find out which green changes your customers care about and what gets in the way of choosing them.
sustainability surveyenvironmental surveygreen consumer survey
Target market survey
Survey · Marketing13 questions~4 min
Test who needs what you're building, before you decide which audience to focus on.
target market surveycustomer researchmarket validation
Technology survey
Survey · Marketing11 questions~4 min
Understand how people use technology at work, where it slows them down and what support they need.
technology surveyworkplace technology surveyIT survey
Training evaluation survey
Survey · Marketing11 questions~3 min
Find out how well a training session was designed and delivered, and what to change for the next group.
training evaluation surveytraining feedback formcourse evaluation
User satisfaction survey
Survey · Marketing13 questions~4 min
Learn how well your product works for the people using it, and the reason behind each score.
user satisfaction surveyproduct satisfactionuser feedback
Value proposition survey
Survey · Marketing11 questions~3 min
Test whether your offer's promise is understood, relevant and believable before you build a campaign on it.
value proposition surveymessage testingpositioning research
Vendor satisfaction survey
Survey · Marketing12 questions~4 min
Hear how suppliers experience working with your organisation, and fix what makes you a hard customer.
vendor satisfaction surveysupplier satisfaction surveysupplier feedback
Website user experience survey
Survey · Marketing10 questions~3 min
Find out where your website helps visitors finish a task and where it lets them down.
website user experience surveywebsite feedback surveyUX survey
Workshop feedback survey
Survey · Marketing12 questions~4 min
Learn what participants took from a hands-on session and what support they need afterwards.
workshop feedback surveyworkshop evaluationsession feedback
Brand perception survey
Survey · Marketing10 questions~3 min
Learn the words people attach to your brand, and the experiences behind them.
brand perceptionbrand imagebrand research
Brand personality survey
Survey · Marketing10 questions~3 min
See whether the personality people feel matches the one you meant to build.
brand personalitybrand voicetone of voice
Business impact survey
Survey · Marketing10 questions~3 min
See how a change is really landing, team by team, and what support would help.
business impact surveychange impactimpact assessment
Churn survey
Survey · Marketing16 questions~4 min
Learn why customers left or went quiet, and when the product stopped being worth it.
churn surveycustomer churnwhy customers leave
Client questionnaire
Survey · Marketing14 questions~4 min
Understand a client's goals and context before you recommend anything.
client questionnairenew client questionnairediscovery questionnaire
Conference evaluation survey
Survey · Marketing13 questions~4 min
Hear what attendees valued and what to change before next year's conference.
conference evaluationconference feedback surveypost-event survey
Consumer behavior survey
Survey · Marketing11 questions~4 min
Understand real buying decisions by asking about one recent purchase.
consumer behavior surveybuying behaviorpurchase decision
Consumer preference survey
Survey · Marketing11 questions~3 min
Find out which features matter, which trade-offs people accept, and what makes them switch.
consumer preference surveycustomer preferencesproduct preferences
Corporate social responsibility survey
Survey · Marketing10 questions~3 min
Learn which causes matter to your people and whether your current efforts feel real.
CSR surveycorporate social responsibilitysustainability survey
Customer analysis survey
Survey · Marketing12 questions~4 min
Understand who buys from you, what problem they had and why they chose you.
customer analysis surveycustomer profilecustomer research
Customer attitudes survey
Survey · Marketing10 questions~3 min
See how customers feel about your product, with the reasons behind every rating.
customer attitudes surveycustomer opinion surveycustomer sentiment
Happiness survey
Survey · Other9 questions~3 min
A quick, honest check-in on how people feel, with a private follow-up for anyone who asks.
happiness surveywellbeing check-inteam mood survey
Political survey
Survey · Other11 questions~4 min
Ask people where they stand on public issues, in neutral wording that leaves room for every view.
political surveypublic opinion surveyvoter survey
User persona survey
Survey · Other12 questions~4 min
Gather the goals, habits and frustrations you need to build personas from real answers.
user persona surveypersona researchcustomer profile survey
Employee performance survey
Survey · Other11 questions~4 min
Gather input from the people who work with someone, ahead of their performance review.
employee performance surveymanager review formpeer feedback survey
Performance management survey
Survey · Other11 questions~3 min
Find out whether your goals, feedback and reviews actually help people do better work.
performance management surveyperformance review processfeedback culture
Work-life balance survey
Survey · Other10 questions~3 min
See where workload and boundaries are slipping, and which support would help most.
work-life balance surveyemployee wellbeingworkload survey
Training needs assessment survey
Survey · Other11 questions~4 min
Find the real skill gaps and preferred formats before you spend a training budget.
training needs assessmentskills gap surveylearning needs
Training satisfaction survey
Survey · Other11 questions~3 min
Hear how a training session landed, and which part lifted or sank the overall score.
training satisfaction surveytraining feedback formcourse satisfaction survey
Commuting survey
Survey · Other10 questions~3 min
Learn how people travel in, what it costs them and what would make the trip easier.
commuting surveytravel to work surveystaff travel plan
Market research survey
Survey · Other12 questions~4 min
Test a market before you build or sell: the problem, the alternatives and the buying criteria.
market research surveymarket validationcustomer research
Product research survey
Survey · Other12 questions~4 min
Understand the task, the current workaround and the unsolved problems before you build.
product research surveyuser researchjobs to be done
Candidate experience survey
Survey · Other10 questions~3 min
Hear from applicants about your job ads, interviews and communication, at every stage.
candidate experience surveyrecruitment feedbackinterview feedback
Job satisfaction survey
Survey · Other10 questions~3 min
Measure how people feel about the job itself, with a different follow-up for low and high scores.
job satisfaction surveyemployee satisfactionstaff survey
Performance appraisal survey
Survey · Other13 questions~4 min
Help employees prepare for their review with goals, examples, a self-rating and next steps.
performance appraisal surveyself appraisal formperformance review
Supervisor evaluation survey
Survey · Other9 questions~3 min
Anonymous feedback from shift and frontline teams on how their supervisor runs the shift.
supervisor evaluationsupervisor feedback surveyupward feedback
Demographic survey questionnaire
Survey · Other11 questions~4 min
Background questions for research, with consent first and a way to skip anything personal.
demographic surveydemographic questionsresearch questionnaire
Concept testing survey
Survey · Product10 questions~3 min
Check whether an early idea is understood, wanted and worth building.
concept testing surveyconcept testidea validation
Focus group survey
Survey · Product13 questions~3 min
Hear from every participant before and after the group discussion, not just the loudest.
focus group surveyfocus group questionnairepre-session survey
New product survey
Survey · Product11 questions~3 min
Learn who wants your new product, what matters to them and what's stopping them.
new product surveyproduct launch surveypre-launch research
Product satisfaction survey
Survey · Product12 questions~4 min
Find out whether the product lived up to what buyers expected, and why.
product satisfaction surveyproduct feedbackcustomer satisfaction
Product testing survey
Survey · Product13 questions~4 min
Find out what testers tried, where they struggled and what they expected instead.
product testing surveyuser testingbeta test feedback
Product-market fit survey
Survey · Product10 questions~3 min
The disappointment question, a different follow-up for each answer, and who your fans are.
product market fit surveypmf surveystartup research
Sean Ellis test survey
Survey · Product8 questions~3 min
The four classic Sean Ellis questions, asked only of people who have really used the product.
sean ellis test40 percent testproduct market fit
Student demographics survey
Survey · School11 questions~4 min
Background questions that help you plan support, each one optional and easy to skip.
student demographics surveystudent background surveyeducation research
Student mental health check-in survey
Survey · School9 questions~3 min
A short, kind check-in that lets students ask for support without having to say it out loud.
student mental health surveywellbeing check-instudent wellbeing
School climate survey
Survey · School11 questions~3 min
One survey for students, parents and staff on safety, respect, belonging and support.
school climate surveyschool culture surveystudent safety survey
Student feedback survey
Survey · School14 questions~4 min
Feedback from students on a class, separating teaching from material, with follow-ups on pace.
student feedback surveyteacher feedback from studentsteaching feedback

Survey categories

Frequently asked questions

How many questions should a survey have?

As few as it takes to answer the question you started with. Most of these templates sit between five and twelve questions, and because each one appears on its own in the chat, a short survey feels even shorter.

Can I change the questions in a survey template?

Yes. Click Use this template to copy it into your account, then edit, add, remove or reorder any question. You can also add branching so different people see different follow-ups.

How do I see and export survey results?

Every response is saved as it comes in, and you can read each conversation or the answers side by side. When you want the raw data, export it to CSV.

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Survey templates people actually finish

Gym satisfaction survey

Price sensitivity survey

Restaurant feedback survey

System usability survey

Website questionnaire

Customer effort score survey

Customer service satisfaction survey

Restaurant customer satisfaction survey

Student satisfaction survey

Salon evaluation survey

Event satisfaction survey

Resident satisfaction survey

Member satisfaction survey

CSAT survey

NPS survey

Customer development survey

Customer loyalty survey

Customer needs survey

Help desk feedback survey

Hotel feedback survey

Service evaluation survey

Software customer satisfaction survey

Company satisfaction survey

Employee onboarding survey

IT satisfaction survey

Employee pulse survey

Manager effectiveness survey

Pre-event survey

Event evaluation survey

Event questionnaire

Event planning survey

Event feedback survey

Professional development feedback survey

Mobile app survey

Course feedback survey

Sponsorship satisfaction survey

Volunteer feedback survey

Brand awareness survey

Management survey

Post-training survey

Exit interview survey

Product feedback survey

Branding questionnaire

Cancellation survey

Customer success story questionnaire

Email design questionnaire

Lead generation survey

SaaS onboarding survey

Client satisfaction survey

Communication survey

Employee benefits survey

Healthcare employee satisfaction survey

Competitor research survey

Personality questionnaire

Diet survey

Facebook survey

Insurance questionnaire

Customer loss survey

Customer retention survey

Fashion marketing questionnaire

Firmographics survey

Food survey

Magazine reader survey

Market segmentation survey

Media usage survey

Meeting feedback survey

Mystery shopper survey

Newsletter feedback survey

Online community needs assessment survey

Path to purchase survey

Phone survey

Podcast survey

Presentation feedback survey

Pricing survey

Process improvement survey

Program satisfaction survey

Quality assurance survey

Retrospective survey

Skin care survey