Survey · Marketing
Customer loss survey
Learn what changed for a customer who stopped buying, and how you compare with where they went.
Make it yoursA ready-to-use conversational survey
Ask listeners how they found the show, when they listen, which formats they enjoy and what topics or guests they want next. Low ratings get their own follow-up.
Free to customize. No code needed.
The real thing. Go ahead, try it.
Use this templateWhat's inside
What a respondent is asked, in order.
Hey, thanks for listening! Got three minutes to help us plan the next season?
How long have you been listening?
How did you find the show?
How many episodes do you listen to?
Where are you usually when you listen?
What episode length suits you best?
Put these formats in order, favourite first.
How would you rate the show overall?
Which episode or moment has stuck with you, and why?
What would make the show better for you? Be as blunt as you like.
Which topic or guest would you love to hear next?
How likely are you to recommend the show to a friend?
Want to hear if your idea makes it into an episode? Leave your email (optional).
Ends with
Thanks for listening, and for this 🎧
Where each answer leads. Every route here is editable once the form is yours.
Single select
Single select
Single select
Multi select
Single select
Ranking
Rating
Long text
Long text
Long text
NPS
A little guidance
Make the most of your next ask.
Compare answers from long-time listeners with first-timers: regulars tell you what to protect, newcomers tell you what hooked them. Use the length and listening-place answers together, since commuters and gym listeners often want shorter episodes. Pull the topic and guest ideas into your planning list, and read every low-rating reply, because those listeners are the ones closest to leaving.
How people found the show, how and where they listen, what length and format they prefer, what they rate it, and what they want next. Leave room for their own words.
Ask on the show itself and put the link in the episode notes. Saying it takes three minutes and that you'll act on it helps more than any prize.
Yes, if your show has guests. Ask what listeners want to learn from a guest, not only names, so you can judge whether a suggestion fits.
Yes. The survey runs as a chat, one question at a time, which suits people answering straight from their podcast app.
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