Business surveys for pricing, usability and customer visits

These four cover very different jobs. The Price sensitivity survey uses four price-point questions to find a range people accept, the System usability survey pairs a task check with ten standard usability statements, and the Gym satisfaction survey and Restaurant feedback survey cover a customer visit. For pricing and usability, keep the standard questions as written so your results stay comparable over time.

4 templates

  • Gym satisfaction survey

    Survey · Business15 questions~4 min

    Rate the equipment, classes and staff, and catch members who are close to cancelling.

    gym surveymember satisfactionfitness club feedback
  • Price sensitivity survey

    Survey · Business11 questions~3 min

    Four price-point questions in the Van Westendorp style, with value and context around them.

    price sensitivityVan Westendorpwillingness to pay
  • Restaurant feedback survey

    Survey · Business15 questions~4 min

    Learn who your diners are, how each visit rated and what they want from the menu.

    restaurant surveydiner surveymenu feedback
  • System usability survey

    Survey · Business10 questions~3 min

    A task check, ten standard usability statements and the moments people got stuck.

    system usability scaleSUS questionnaireusability testing

Frequently asked questions

What is a price sensitivity survey?

It asks at what price a product would seem too cheap, a bargain, getting expensive and too expensive. The overlap in those answers shows a price range your audience finds acceptable.

What is a system usability survey?

It is a set of ten short statements about how easy a system is to use, rated on agreement. This template adds a task check first and asks where people got stuck.

Can I add my own questions to these templates?

Yes. After you copy a template you can add questions anywhere, change answer options and add branching. Just keep standard question sets intact if you want to compare scores.

Ask like a person. Watch them finish.