Feedback surveys for products, courses, clients and teams

Feedback surveys work best when they ask about one thing at a specific moment. Send the Post-training survey the day after a session, the Cancellation survey the moment someone leaves, and the Product feedback survey once people have used the product long enough to have a view. If a template covers more than you need, delete the extra sections so every answer is one you will read.

19 templates

  • Professional development feedback survey

    Survey · Feedback12 questions~4 min

    Check whether development support is useful, and what people need to put new skills to work.

    professional development surveylearning and developmenttraining needs

  • Mobile app survey

    Survey · Feedback12 questions~4 min

    Learn how people use your app, where it frustrates them and what would make it more useful.

    mobile app surveyapp feedbackin-app survey

  • Course feedback survey

    Survey · Feedback11 questions~3 min

    Hear how students found the content, teaching and workload, and what would help them learn.

    course feedback surveystudent feedbackcourse evaluation

  • Sponsorship satisfaction survey

    Survey · Feedback12 questions~4 min

    Review the value sponsors received, and find out who is ready to renew.

    sponsorship surveysponsor feedbackevent sponsor

  • Volunteer feedback survey

    Survey · Feedback13 questions~4 min

    Find out how volunteers experienced the day and what would make them come back.

    volunteer feedback surveyvolunteer surveynonprofit

  • Brand awareness survey

    Survey · Feedback10 questions~3 min

    Find out who remembers your brand unprompted, who recognises it, and where they came across it.

    brand awareness surveybrand recallbrand recognition

  • Management survey

    Survey · Feedback10 questions~3 min

    Hear how priorities, decisions, communication and support feel from inside the team.

    management surveymanager feedbackteam survey

  • Post-training survey

    Survey · Feedback13 questions~4 min

    Find out what learners can actually use after training, and what might stop them.

    post-training surveytraining evaluationtraining feedback

  • Exit interview survey

    Survey · Feedback15 questions~3 min

    Ask why someone is leaving in a way they can answer honestly.

    exit interviewexit surveyemployee offboarding

  • Product feedback survey

    Survey · Feedback13 questions~4 min

    Learn what users rely on, what gets in their way and what they want next.

    product feedback surveyuser feedbackfeature requests

  • Branding questionnaire

    Survey · Feedback17 questions~5 min

    Everything a designer needs to know about a business before brand work starts.

    branding questionnairebrand discoverydesign brief

  • Cancellation survey

    Survey · Feedback12 questions~3 min

    Find out why people leave, and ask each of them the one follow-up that fits.

    cancellation surveychurn surveyexit survey

  • Customer success story questionnaire

    Survey · Feedback16 questions~5 min

    Collect a customer's story in their own words, ready to shape into a case study.

    customer success storycase study questionnairecustomer testimonial

  • Email design questionnaire

    Survey · Feedback15 questions~5 min

    Collect the audience, message, action and practical limits before designing an email.

    email design questionnaireemail design briefnewsletter design

  • Lead generation survey

    Survey · Feedback9 questions~3 min

    Learn what potential buyers need, then invite the ones who want help to talk.

    lead generation surveylead captureprospect research

  • SaaS onboarding survey

    Survey · Feedback13 questions~4 min

    Find out whether new users reached their first goal, and where setup stopped them.

    saas onboarding surveyuser onboardingactivation

  • Client satisfaction survey

    Survey · Feedback12 questions~4 min

    Check in with ongoing clients on results, communication and whether they plan to stay.

    client satisfaction surveyclient check-inaccount review

  • Communication survey

    Survey · Feedback11 questions~4 min

    Find out where information flows well at work, and where it gets lost.

    communication surveyinternal communicationemployee survey

  • Employee benefits survey

    Survey · Feedback11 questions~3 min

    Learn which benefits people know about, use and value, and which ones they can't reach.

    employee benefits surveybenefits feedbackhr survey

Frequently asked questions

How do I write good feedback questions?

Ask about something specific and recent, avoid questions that suggest an answer, and pair each rating with a chance to explain it. The AI follow-up helps here by asking for an example when a reply is too short to use.

Should feedback surveys use open or rating questions?

Both. Ratings show you where to look, and open questions tell you why. These templates use a rating to decide which open question comes next.

Can I send different questions to different people?

Yes. Branching logic sends people down different paths based on their answers, so a leaving employee and a happy client never see questions meant for someone else.

Ask like a person. Watch them finish.

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