Survey · Feedback

Sponsorship satisfaction survey template

Asks sponsors to score each benefit you promised, from logo placement to attendee data, so you see what was delivered rather than a vague satisfaction score. Sponsors who got what they came for describe the highlight, the rest explain what fell short, and anyone ready to sponsor again lands on an ending that tells them you'll reach out first.

12 questions~4 min to answer2 branches2 endings
sponsorship surveysponsor feedbackevent sponsorsponsor renewalpartnership feedback
Use this template

Try it live

Try it as a respondent

Every question, and where it leads

The conversation

What a respondent is asked, in order.

Thank you for sponsoring. We'd like to know what worked for you and what we should do better next time.

1

Which company are you answering for?

Short text · required
2

Which sponsorship level did you have?

Single select · required
3

What were you hoping to get out of it?

Multi select · required
4

How did we deliver on each part of your package?

Matrix · required
5

How well did the audience match the people you wanted to reach?

Opinion scale · required
6

How was communication with our team before and during the event?

Rating · required
7

Did you get what you came for?

Single select · requiredsplits the flow
8

What was the most valuable part for your team?

Long text · optionalif goals met is Yes
9

What fell short of what you expected?

Long text · requiredsometimes asked
10

What would make a future partnership more valuable to you?

Long text · optional
11

Would you sponsor again next time?

Single select · requiredsplits the flow
12

What would need to change for it to be an easy yes?

Long text · optionalsometimes asked

Endings

Thank you for the candid feedback

Glad to hear it 🤝

The flow

Where each answer leads. Every route here is editable once the form is yours.

A labelled route is taken only by answers matching the label

What this template uses

  • Short text
  • Single select
  • Multi select
  • Matrix
  • Opinion scale
  • Rating
  • Long text
  • 4 branches
  • 2 endings

Questions to consider

  • Do the rows in the delivery grid match the benefits you actually sold in each package?
  • Who fills this in: the person who signed the contract, or the team who staffed the booth? They see different things.
  • How soon after the event will you send it, before or after sponsors have measured their leads?
  • Who follows up with sponsors who said maybe, and what can they offer?

How to use the responses

Read the delivery grid first: anything marked below what was promised needs an apology and a fix before you ask that sponsor to renew. Compare audience fit by tier to see whether headline sponsors and smaller ones wanted different people. Call every sponsor who answered 'Yes, very likely' within a week while the goodwill is fresh, and treat each 'maybe' answer as the start of a renewal conversation.

How to customize and share it

  1. 1Rename the tiers and the delivery grid rows to match your own sponsorship packages.
  2. 2Edit the renewal ending so it says what you'll really do next, such as sending a proposal by a date.
  3. 3Email the link to your sponsor contacts within a week of the event, one link per company or with the company prefilled.

Frequently asked questions

What should a sponsor feedback survey ask?

What the sponsor wanted, whether each promised benefit was delivered, how well the audience fit, how communication went, and whether they would come back.

When should I send a sponsorship satisfaction survey?

Within a week or two of the event. Late enough that sponsors have looked at their leads, early enough that they still remember the details.

How do I use sponsor feedback to get renewals?

Fix what they said fell short and tell them you did. This survey sends sponsors who are ready to renew to their own ending, so you know who to call first.

Can I use this for programmes, not just events?

Yes. Edit the delivery rows to cover what a programme sponsor receives, such as content placements or report mentions.

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Ask like a person. Watch them finish.