A ready-to-use conversational survey

Exit interview survey template

Ask departing employees why they're leaving in a way they can answer honestly. The follow-up matches their main reason, from pay and growth to their manager.

15 questionsAbout 3 min8 branchesRead the template guide
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Exit interview

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How long have you worked here?

Before you go: your honest answers help the people who are staying. This is confidential.

How long have you worked here?

A live preview of this template. Answer the first question to begin.

What's inside

Every question, and where it leads

  • Single select
  • Matrix
  • Long text
  • Yes / No
  • NPS

The conversation

What a respondent is asked, in order.

Before you go: your honest answers help the people who are staying. This is confidential.

1

How long have you worked here?

Single selectrequired
2

How would you rate each of these?

Matrixrequired
3

What's the main reason you're leaving?

Single selectrequiredsplits the flow
4

Roughly how far below what you expected, or were offered elsewhere, was your pay?

Single selectoptionalif primary reason is Pay and benefits
5

What did you want to be doing that you weren't?

Long textoptionalif primary reason is Career growth
6

What would have made the difference?

Long textoptionalif primary reason is Manager or team
7

Did you raise it with anyone at the time?

Yes / Nooptionalif primary reason is Manager or team
8

What tipped it?

Single selectoptionalif primary reason is Work-life balance
9

What about the direction didn't sit right with you?

Long textoptionalif primary reason is Company direction
10

Was there anything we could have done that would have kept you?

Yes / Norequiredif primary reason is Personal reasonssplits the flow
11

What would it have been?

Long textrequiredif could have stayed is Yes
12

What worked well here?

Long textoptionalif could have stayed is No
13

What should we change for the people still here?

Long textoptional
14

How likely are you to recommend us as a place to work?

NPSoptional
15

Would you consider working here again one day?

Yes / Nooptional

Ends with

Thank you, genuinely 🙏

The flow

Where each answer leads. Every route here is editable once the form is yours.

A labelled route is taken only by answers matching the label

A little guidance

Make the most of your next ask.

Questions to consider for your exit interview survey

  • Who reads the answers, and can you promise that managers never see them with a name attached?
  • Will you send it before the last day, or a week after, when people may speak more freely?
  • Do the reasons for leaving match the categories you already track in your HR records?
  • Is someone ready to act on a pattern, for example a manager named in several exits?

How to use the responses

Count main reasons by quarter and by team: one resignation over a manager is a story, three from the same team is a pattern to act on. Compare the rating grid of people who left with your engagement survey to see which scores predicted departures. Read every answer to 'what would have kept you', since those are the fixes with evidence behind them, and keep a list of people open to coming back.

How to customize and share this template

  1. 1Edit the reasons for leaving so they match the categories you report on, and keep one follow-up per reason.
  2. 2Rewrite the greeting to say exactly who will read the answers, because that promise decides how honest people are.
  3. 3Send the link in the final week or shortly after the last day, and make it clear that answering is optional.

Frequently asked questions

What questions should an exit interview ask?

Why the person is leaving, how they'd rate their manager, team, pay and growth, whether anything could have kept them, and what should change. A follow-up that matches their reason gets more detail than a generic list.

Is an exit survey better than a face-to-face exit interview?

Many people are more candid in writing, especially about their manager. Some teams use both: the survey first, then a conversation for anyone who wants one.

Should exit interview answers be confidential?

Yes. Tell people who will read the answers and that managers won't see comments with names attached, then keep that promise.

Can I change the reasons for leaving?

Yes. Use this template copies it into your account, where you can edit each reason and its follow-up question.

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