Survey · Marketing
Quality assurance survey template
Gives every reviewer the same checklist, whether they're checking a product batch, a support conversation or a document. A pass goes straight to the closing notes, while anything with issues asks for severity and evidence, and corrective action gets an owner and a due date.
Try it live
Try it as a respondent
Every question, and where it leads
The conversation
What a respondent is asked, in order.
Ready to log a quality review? Have the item and your notes to hand.
Reviewer name
Date of the review
What are you reviewing?
Reference number or name of the item
How did it measure up against each standard?
Overall result
Describe what you found. Where was it, and what should it have been?
How serious is the worst issue?
Add photos, screenshots or files that show the issue
Does this need corrective action?
Who should own the fix?
When should it be fixed by?
Anything about the checklist or review process itself that needs attention?
Ends with
Review logged
The flow
Where each answer leads. Every route here is editable once the form is yours.
Short text
Date
Single select
Short text
Matrix
Single select
Long text
Single select
File upload
Yes / No
Short text
Date
Long text
What this template uses
- Short text
- Date
- Single select
- Matrix
- Long text
- File upload
- Yes / No
- 2 branches
Questions to consider
- What are the standards your reviewers check against? Replace the grid rows with your own checklist.
- What counts as minor, major and critical for your work? Write the definitions into the options so reviewers agree.
- Who gets told when a review fails, and how quickly?
- Do you need evidence for every issue, or only for major and critical ones?
How to use the responses
Filter by result and severity each week so critical findings never sit unread. Look at the grid across many reviews to find the standard that fails most often, since that points at a process problem rather than one bad item. Track the fix owners and due dates to closure, and compare reviewers' results on similar items to check they are applying the standards the same way.
How to customize and share it
- 1Rewrite the grid rows and the item types to match what your team actually reviews.
- 2Put your own definitions of minor, major and critical into the severity options.
- 3Share the link with reviewers or bookmark it on the inspection device, and export the results to CSV for your monthly quality report.
Frequently asked questions
What is a quality assurance survey?
It's a structured form a reviewer fills in to record what they checked, what they found and what needs fixing, so every review is logged the same way.
What should a QA checklist include?
The standards being checked, a clear result, a description of each issue with its severity, supporting evidence and who owns the fix by when.
Can reviewers attach photos?
Yes. The evidence question accepts images and PDFs, up to five files per review.
How do I keep reviewers consistent?
Define each severity level in plain words, use the same checklist every time, and now and then have two reviewers check the same item and compare.