A ready-to-use conversational survey

Job satisfaction survey template

Ask employees how they feel about the work, their workload, pay, recognition and growth. Low scorers are asked what's wrong; high scorers what's worth protecting.

10 questionsAbout 3 min2 branchesRead the template guide
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This survey is about how your job feels right now. It takes about three minutes, and answers are reported only as team totals.
Which part of the organisation do you work in?
OperationsSales and marketingProduct and engineeringCustomer supportFinance and admin
Type your answer, or tap one above…
A live preview of this template. Answer the first question to begin.

What's inside

Every question, and where it leads

  • Dropdown
  • Single select
  • Matrix
  • Yes / No
  • Opinion scale
  • Long text

The conversation

What a respondent is asked, in order.

This survey is about how your job feels right now. It takes about three minutes, and answers are reported only as team totals.

1

Which part of the organisation do you work in?

Dropdownrequired
2

How long have you worked here?

Single selectrequired
3

How satisfied are you with each part of your job?

Matrixrequired
4

Do you know clearly what's expected of you in your role?

Yes / Norequired
5

All things considered, how satisfied are you with your job right now?

Opinion scalerequiredsplits the flow
6

What's making the job harder to enjoy at the moment?

Long textrequiredif overall ≤ 5
7

What about your job would you most hate to lose?

Long textoptionalif overall ≥ 6
8

Can you see a way to grow here over the next year?

Single selectrequired
9

Do you see yourself working here a year from now?

Single selectrequired
10

If you could change one thing about your job, what would it be?

Long textoptional

Ends with

Thank you for being honest

The flow

Where each answer leads. Every route here is editable once the form is yours.

A labelled route is taken only by answers matching the label

A little guidance

Make the most of your next ask.

Questions to consider for your job satisfaction survey

  • Are your teams big enough that reporting by department keeps individuals anonymous?
  • Which parts of the job matter most in your organisation, and should any rows be added, such as shift patterns or tools?
  • Where is the line between a low score and a follow-up you must act on, and who reads those answers?
  • How often will you run it, so the same questions can be compared over time?

How to use the responses

Read the grid by department to find where a single part of the job is dragging satisfaction down, then read the written answers from people who scored five or lower for the reasons behind it. Watch the one-year question closely: a team full of 'probably not' answers needs a conversation before resignations arrive. Share a summary and one or two commitments within a month, or the next round will get fewer and blander answers.

How to customize and share this template

  1. 1Change the department list to your real teams, merging any small enough to identify people.
  2. 2Edit the rows in the grid to the parts of the job you can influence, and keep them fixed between rounds.
  3. 3Share the link with a clear note on anonymity and a closing date, and send one reminder a few days before it.

Frequently asked questions

What questions should a job satisfaction survey include?

Questions on the work itself, workload, pay, recognition, relationships, growth and clarity of expectations, plus an overall score. An open question on what to change gives you something to act on.

How often should you run a job satisfaction survey?

Once or twice a year works for most teams, with the same core questions so you can compare results over time.

Should a job satisfaction survey be anonymous?

Usually yes, because people are more candid when they can't be identified. This version asks for no name, and department is the only grouping, so merge small teams before you share it.

Can I export the results?

Yes. Every response appears in the dashboard, and you can export them to CSV to compare departments or rounds in a spreadsheet.

A few more possibilities

Keep the ideas coming.

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