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Vibe, day and time, budget and food, so the plan is actually wanted.
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Feature request form template
Capture the problem behind each feature request, not just the idea. Users who are blocked right now are routed to a priority follow-up and a same-day reply.
Use this template
Free to customize. No code needed.
Feature request
0% complete
In one line, what would you like to be able to do?
What's inside
Every question, and where it leads
- Short text
- Long text
- Single select
- File upload
- Date
The conversation
What a respondent is asked, in order.
Got an idea? Tell us what you're trying to do and we'll take it from there.
1
In one line, what would you like to be able to do?
Short textrequired
2
What are you trying to accomplish when you need it?
Long textrequired
3
How do you handle it today?
Long textoptional
4
Which part of the product is this about?
Single selectrequired
5
A screenshot or sketch, if it helps explain
File uploadoptional
6
How much would this change your day?
Single selectrequiredsplits the flow
7
When did it start blocking you?
Dateoptionalif importance is It's blocking me right now
8
What can't you do until this exists?
Long textrequiredif importance is It's blocking me right now
9
Where can we reach you today?
Emailrequiredif importance is It's blocking me right now
10
How often would you use it?
Single selectoptionalsometimes asked
11
Who else on your side would use it?
Single selectoptionalsometimes asked
12
Where can we reach you if we build it?
Emailoptionalsometimes asked
Endings
Logged 💡
Flagged as blocking 🚧
The flow
Where each answer leads. Every route here is editable once the form is yours.
Got an idea? Tell us what you're trying to do and we'll take it from there.
2In one line, what would you like to be able to do?*
Short text
3What are you trying to accomplish when you need it?*
Long text
4How do you handle it today?
Long text
5Which part of the product is this about?*
Single select
6A screenshot or sketch, if it helps explain
File upload
7How much would this change your day?*
Single select
How much would this change your day?
It's blocking me right now
It would save me real time
It would be nice to have
8When did it start blocking you?
Date
9What can't you do until this exists?*
Long text
10Where can we reach you today?*
11How often would you use it?
Single select
12Who else on your side would use it?
Single select
13Where can we reach you if we build it?
Logged 💡
Flagged as blocking 🚧
A labelled route is taken only by answers matching the label
A little guidance
Make the most of your next ask.
Questions to consider for your feature request form
- Which product areas should people choose from, and do they match how your team is organised?
- Who replies to blocked users, and can they really do it the same day?
- Do you want to hear from everyone, or only from signed-in customers?
- Will you tell people when their request ships, and how?
How to use the responses
Answer the blocked requests first, since a workaround often keeps a customer who was about to leave. For everything else, group requests by the problem they describe rather than the feature they name: five different asks can share one cause. Export the responses to CSV and count requests by area and how often people would use them, then email the people who left an address when something ships.
How to customize and share this template
- 1Rename the product areas to the parts of your product people actually talk about.
- 2Edit the urgent ending to say who will reply and through which channel.
- 3Link the form from your help menu, changelog or in-app feedback button, or embed it on your roadmap page.
Frequently asked questions
What should a feature request form ask?
What the person wants to do, the problem behind it, how they manage today and how much it matters. The problem is the most useful part, because it lets you design the right solution.
How do I prioritise feature requests?
Weigh how many people share the underlying problem, how often they hit it and how badly it blocks them. This form asks for each of those, so you can sort by them after exporting.
Should I reply to every feature request?
Reply quickly to anyone who is blocked, and let everyone else know when something they asked for ships. A short acknowledgement is better than silence.
Can I embed a feature request form in my app?
Yes. Share it as a link from your help menu or embed it on a page on your site after copying it with Use this template.
A few more possibilities
Keep the ideas coming.
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- Preview template
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Who is making the request?
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One intake for campaigns, content and design, so every brief arrives complete.
Make it yours
There is a good answer on the other side
Make a formnobody minds filling in.
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Free forever. No credit card. Unlimited submissions.