Thanks for getting in touch. A few questions now means we can skip the basics on our call.
Let's start with who you are.
Form · Contact
Client consultation form
Learn the problem and the goal before the first call, not during it.
Make it yoursA ready-to-use conversational form
Contact us form template
A contact us form for any website. Buyers pick the next step, support asks for the account, feedback gets a star rating and job seekers can share a profile link.
Use this template
Free to customize. No code needed.
Contact us
0% complete
Let's start with your name and email.
What's inside
Every question, and where it leads
- Contact info
- Single select
- Short text
- Rating
- Dropdown
- Website
- Long text
- Yes / No
- Phone
The conversation
What a respondent is asked, in order.
Hi! What can we help you with?
1
Let's start with your name and email.
Contact inforequired
2
What's it about?
Single selectrequiredsplits the flow
3
What would help you most right now?
Single selectrequiredif topic is Buying from us
4
Which company are you with, if any?
Short textoptionalif topic is Buying from us
5
The email on your account, if it's different?
Emailoptionalif topic is Help with something
6
Overall, how has your experience with us been?
Ratingrequiredif topic is Feedback
7
What kind of role are you interested in?
Dropdownoptionalif topic is Working here
8
A link to your CV, portfolio or online profile?
Websiteoptionalif topic is Working here
9
What would you like to tell us?
Long textrequiredif topic is Something else
10
Would you prefer a call back?
Yes / Norequiredsplits the flow
11
What's the best number?
Phonerequiredsometimes asked
12
When should we try you?
Single selectoptionalsometimes asked
Ends with
Message sent 📨
The flow
Where each answer leads. Every route here is editable once the form is yours.
Hi! What can we help you with?
2Let's start with your name and email.*
Contact info
3What's it about?*
Single select
What's it about?
Buying from us
Help with something
Feedback
Working here
Something else
4What would help you most right now?*
Single select
5Which company are you with, if any?
Short text
6The email on your account, if it's different?
7Overall, how has your experience with us been?*
Rating
8What kind of role are you interested in?
Dropdown
9A link to your CV, portfolio or online profile?
Website
10What would you like to tell us?*
Long text
11Would you prefer a call back?*
Yes / No
Would you prefer a call back?
Email is fine
otherwise
12What's the best number?*
Phone
13When should we try you?
Single select
Message sent 📨
A labelled route is taken only by answers matching the label
A little guidance
Make the most of your next ask.
Questions to consider for your contact us form
- Who reads each topic, and do the five options match how your team splits the work?
- Do you actually run demos, or should the buying options be price and question only?
- Do you have a careers page to point applicants to instead of taking applications here?
- Do you offer call backs, and in which of the time slots can someone really pick up the phone?
How to use the responses
Filter responses by topic in the dashboard and give each one an owner. Buyers who asked for a price or a demo are the warmest leads, so reply to them first. Read low star ratings the same day and reply personally, and ring call back requests in the slot people chose. Export to CSV at the end of each month to see which topic grows, since a rise in help requests often points at something on your site that needs fixing.
How to customize and share this template
- 1Rename the topics to your own teams and delete any arm you don't need, such as careers.
- 2Edit the buying options to the next steps you really offer, such as a visit, a sample or a trial.
- 3Embed the form on your contact page or link your footer's contact button to it.
Frequently asked questions
What should a contact us form include?
A name, an email, what the message is about and the message itself. Follow-up questions should depend on the topic, so someone leaving feedback isn't asked about their company.
How many fields should a contact us form have?
As few as you can manage. This one asks every visitor about four things and adds one or two more only when their topic needs them.
Can a contact us form send messages to different teams?
The topic question sorts every message as it arrives, so each team can filter the dashboard for its own topic and work through its list.
Can I use this contact us form on my website?
Yes. Choosing Use this template copies it into your account, where you can edit every question, then embed it on your site or share it as a link.
A few more possibilities
Keep the ideas coming.
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