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Support

Contact form template

The one form every site needs. What the message is about decides the two or three follow-ups worth asking — a sales enquiry gets company and size, press gets a deadline, careers gets pointed at the actual openings — so nothing arrives needing a reply that just asks for more.

12 questions~3 min to answer2 branches
contactgeneralinboxbranching
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The conversation

What a respondent is asked, in order.

Hi! What can we help you with?

1

Your name?

Short text · required
2

Your email?

Email · required
3

What's it about?

Single select · requiredsplits the flow
4

Which company?

Short text · requiredif topic is Sales enquiry
5

How many people would use it?

Single select · optionalif topic is Sales enquiry
6

The email on your account, if different?

Email · optionalif topic is Support
7

Which publication?

Short text · requiredif topic is Press or media
8

What's your deadline?

Date · optionalif topic is Press or media
9

What kind of role?

Single select · optionalif topic is Careers
10

Your message

Long text · required
11

Would you prefer a call back?

Yes / No · optionalsplits the flow
12

Best number, and when to try?

Phone · requiredsometimes asked

Ends with

Message sent 📨

The flow

Where each answer leads. Every route here is editable once the form is yours.

A labelled route is taken only by answers matching the label

Free, with unlimited responses. Start from this and change anything — questions, wording, routes, endings — or describe your own form and let chatform draft it.

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Ask like a person. Watch them finish.