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Client intake form template

Replaces the intake PDF nobody fills in. What someone is here for decides what they are asked next — a one-off project gets scope and budget, an ongoing engagement gets scale and decision-makers, a second opinion gets asked what was said the first time. Signed, and done before the first meeting rather than during it.

18 questions~4 min to answer1 branch
intakeclientsagencybranching
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The conversation

What a respondent is asked, in order.

Welcome! A few questions so we're ready for our first session.

1

Your details

Contact info · required
2

Which organisation, if any?

Short text · optional
3

Your address

Address · optional
4

What are you here for?

Single select · requiredsplits the flow
5

What's the one thing you most want to get out of it?

Short text · requiredif service is An initial consultation
6

What needs to be delivered?

Long text · requiredif service is A one-off project
7

Is there a date it has to be done by?

Date · optionalif service is A one-off project
8

What budget are you working with?

Single select · requiredif service is A one-off project
9

How often would we work together?

Single select · requiredif service is An ongoing engagement
10

Who else would be involved, and who signs things off?

Short text · optionalif service is An ongoing engagement
11

What were you told, and by whom?

Long text · requiredif service is A second opinion
12

What about it didn't sit right?

Short text · optionalif service is A second opinion
13

Tell us the background in your own words

Long text · required
14

What would a good outcome look like?

Long text · required
15

How soon do you need to start?

Single select · required
16

How did you find us?

Single select · optional
17

Anything we should read first?

File upload · optional
18

Terms of engagement

Consent · required

Ends with

Thanks — we're ready 🤝

The flow

Where each answer leads. Every route here is editable once the form is yours.

A labelled route is taken only by answers matching the label

Free, with unlimited responses. Start from this and change anything — questions, wording, routes, endings — or describe your own form and let chatform draft it.

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Ask like a person. Watch them finish.